Returns and Refund Policy

If you wish to return your cincher or shapewear, please note we do not refund shipping charges.

Please send back item to the following address within 30 days after receiving your purchase:
9701 Pan American Drive
Suite 100
El Paso, TX 79927

To expedite your exchange or refund, please send us tracking number for returned package. Upon arrival of returned item at our warehouse, we will review that item is in perfect conditions before sending exchange or applying refund.

It is of utmost important that you select suggested size from our Size Chart based on CORRECT MEASUREMENT of your waistline. Our size chart is based on American women's standard sizes, thus it is very precise and will help you select easily a size that fits and works for you.

For instructions on how to measure your waistline and other questions you may have about our products, please visit our FAQ page.

Visit our Contact Us page if you wish to contact us directly with further questions.